2024 Learning and Development Trends Report

L&D + Learner Experience

What are the challenges and opportunities facing L&D in 2024?

We’re fortunate to work with clients from industry-leading organizations who share their insights for creating high-impact, effective learning experiences in the wake of the AI revolution.

Skills Needs Are Changing…Because Change Requires New Skills

Discover how the rapid rise of generative AI is influencing today’s most in demand workplace skills. Get inspired by innovators and early adopters like our friends and partners at Hilton whose SweetRush-engineered, AI-powered Make It Right program is teaching its team members valuable skills in service recovery.

L&D’s Elevated Role Matures

Find out what’s keeping L&D leaders up at night as we reveal the top challenges facing L&D organizations. Discover how adopting a Learner-Centered Design approach can positively impact learning culture, guide learning analytics, and improve learning outcomes.

Investing in Content: Shelf Life, Resources, and Impact

Leaders share their top content creation challenges with us and our experts respond with practical tips on how strategies such as AI and learning in the flow of work can help L&D overcome its time, budget, and capacity constraints.

Trends in Strategy, Skills, Analytics, and Automation

Looking ahead to the future, L&D pros tell us what they are focusing on in 2024 and beyond. AI continues to be a dominating force, but it’s not the sole concern. Leaders are increasingly focused on the key drivers for success with business strategy, skills alignment, efficiency, and learning impact all looming large on the L&D horizon.